Hi there,
I am currently living in the UK and wish to apply for an early contract termination for my existing German number. I have terminated the contract via email, at the time of cancellation your English speaking customer service line was was not in operation. Can you please send me the forms to do this?
Thanks,
Sine
Lösung von bs0
The form is here:
https://www.o2online.de/assets/blobs/pdfs/contract-cancellation-moving-abroad/
Termination is not possible by email (as there is no email address for customer services). You can send the form and the required documents via the contact form: https://www.o2online.de/service/kontaktformular/
+9The form is here:
https://www.o2online.de/assets/blobs/pdfs/contract-cancellation-moving-abroad/
Termination is not possible by email (as there is no email address for customer services). You can send the form and the required documents via the contact form: https://www.o2online.de/service/kontaktformular/
Hello
welcome to the o2 Community 💙.
Aside from the points that bs0 has already mentioned, you can also use the online cancellation form, just make sure that you include all the necessary documents as they are listed on the PDF for moving abroad.
Kind regards, Sven
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