So yeah i have problem with my internet. I am using 3g internet connection and it keeps randomly disconnecting and reconnecting even when it connects for bit the internet is very slow and it happened randomly 1 week ago i tried everything reconnecting the router, then changing channels, sim card putting out and putting in and more, but i can’t understand what’s wrong with it.  I have it for a year so i don’t think its a router problem but what i can say that sim card is a little bit scratched maybe this is the case because i really don’t know what to do anymore with it. I trayed to watch some videos how to fix it but nothing helped me. So if you have a solution please give it to me because this internet is really getting on my nerve.

Edit: Topics merged - o2_Kurt

@SaltyJinn 3G will soon completely shutdown at o2 or better switch to 4G. What kind of router you exactly use?

Hi @SaltyJinn ,

are you using a homespot and the o2 My Home Tariff?

Have you checked the available coverage in your area?

You can check the coverage here:

https://www.o2online.de/vorteile/fuer-kunden/internet-festnetz/netz/

You can also check for known issues here:

https://www.o2online.de/netz/netzstoerung/

We’d like to take a look as well, can you give us your postal code and the name of a street in your area?

Best regards,

Kurt