So yeah i have problem with my internet. I am using 3g internet connection and it keeps randomly disconnecting and reconnecting even when it connects for bit the internet is very slow and it happened randomly 1 week ago i tried everything reconnecting the router, then changing channels, sim card putting out and putting in and more, but i can’t understand what’s wrong with it. I have it for a year so i don’t think its a router problem but what i can say that sim card is a little bit scratched maybe this is the case because i really don’t know what to do anymore with it. I trayed to watch some videos how to fix it but nothing helped me. So if you have a solution please give it to me because this internet is really getting on my nerve.
Gelöst
Internet keeps disconnecting and reconnecting
Lösung von o2_Kurt
Hi
are you using a homespot and the o2 My Home Tariff?
Have you checked the available coverage in your area?
You can check the coverage here:
https://www.o2online.de/vorteile/fuer-kunden/internet-festnetz/netz/
You can also check for known issues here:
https://www.o2online.de/netz/netzstoerung/
We’d like to take a look as well, can you give us your postal code and the name of a street in your area?
Best regards,
Kurt
So yeah i have problem with my internet. I am using 3g internet connection and it keeps randomly disconnecting and reconnecting even when it connects for bit the internet is very slow and it happened randomly 1 week ago i tried everything reconnecting the router, then changing channels, sim card putting out and putting in and more, but i can’t understand what’s wrong with it. I have it for a year so i don’t think its a router problem but what i can say that sim card is a little bit scratched maybe this is the case because i really don’t know what to do anymore with it. I trayed to watch some videos how to fix it but nothing helped me. So if you have a solution please give it to me because this internet is really getting on my nerve.
Edit: Topics merged - o2_Kurt
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- Lösung
Hi
are you using a homespot and the o2 My Home Tariff?
Have you checked the available coverage in your area?
You can check the coverage here:
https://www.o2online.de/vorteile/fuer-kunden/internet-festnetz/netz/
You can also check for known issues here:
https://www.o2online.de/netz/netzstoerung/
We’d like to take a look as well, can you give us your postal code and the name of a street in your area?
Best regards,
Kurt
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