I am trying to buy my data for the month on my PrePaid tariff but everytime i try to purchase it, it does not work as it says i do not have sufficient funds in my bank.
However, I have the money in my bank but it still will not work.
What can I do about this?
Edit: Thread moved from forum “O₂ Prepaid” to “English O₂ Community: Mobile” - o2_Marco 03.03.2023 15:57
Good morning
How did you try to buy your data-pack? You have to recharge your prepaid-credit first.
Hello
has the booking worked out in the meantime? If so, what was the problem? Were the deposited bank data wrong or did you really not have enough credit on the card? We would be pleased to receive your feedback. 
Thank you SethVanDoom for the hint. 
Best regards, Marco
Hi
in the meantime, we assume that it has worked. Please give us here briefly the info on what it was. Maybe the information will help other readers in the future.
Best regards, Marco
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
