Hello @buenosdiaslisa ,

welcome to the o2 Community .

If this simcard is already underway, then we have no way of changing the delivery information for that. When did you order this card?

Kind regards, Sven

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Edit o2_Kathi 13.08.24 Full quote removed

No need to post the same text twice and please don't post personal information in a public forum!

Hey @buenosdiaslisa,

I'm not sure whether you've sent an empty reply by mistake. Unfortunately, we can't add any information. I hope everything goes well with the order. Please let us know if everything worked out.

Kind regards, Lea

Hello @buenosdiaslisa,

even if you haven't replied so far, I wanted to ask you about the current status! Have you received the SIM card in the meantime?
If we can still support you or if questions arise - please contact us again here

Best regards
Daniela

Hi! Yes, I received a SIM card, but other questions and troubles have already arisen.

Good morning @buenosdiaslisa 
It's great that you've contacted us again.

If it's about what you've already described in your other post - then please stick to the topic there. This will keep it clear for everyone 
Kind regards, Kathi