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Hi!

At the moment I have two prepaid plans (my Prepaid S and my Prepaid L). I want to unsubscribe from the first one, because I don’t want to pay for both every month. But I don’t see how can I do it with mobile app. 

Could you please help me?

o2_Katja: Moved to our english community

Dear @varvara.gudanova ,

welcome to our community. 🐞

Do you want to cancel the whole Sim-card oder do you just want to cancel the plan?

Please take a look at Contract Cancellation or Prepaid - further questions and answers and follow to “I do not want my package to be extended after the current runtime. What can I do?”

Does it helps?

Kind regards,

Andrea

 


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