Dear,
on May 22, I ordered a Samsung Galaxy Z flip3 device, and on May 28, I paid for it.
O2 made several arbitrary steps during the ordering process itself. Namely, the phone was ordered in the name of my husband, as a new customer, with his information, but probably since his phone number was listed (which belongs to the service package that I pay for), O2 automatically continued to send ME information about the status of the order, as well as information for payment.
Finally, even though O2 sent me emails etc. however, funds are withdrawn from my husband account.
At this moment, we are wondering when O2 will send us the Samsung Galaxy watch, which was a gift in the package with the phone?
Thanks
27.10.2022 14:50, o2_Giulia: moved from O₂ my Handy & Finanzierung to English O₂ Community: Mobile
