Hi,
I have transferred €15 to the designated bank account for prepaid topup. But I forgot to add the reference no. in the remarks. Instead, I mentioned my phone number in the remark. The amount is not credited yet. None of the customer support numbers for prepaid customers are English speaking. Is there any email id or English speaking number where they serve prepaid customers. I have tried 089666630081 but they are saying that they serve postpaid customers only.
Edit o2_Bianca 20.05.25 09:00Uhr: Moved from o2 Prepaid to English o2 Community Mobile
