Hello,

I’ve relayed your wish to have your account deleted, once I’ve got the confirmation for the deletion, I’ll be respond here again.

Kind regards, Sven

Hello,

your account has been erased completely.

Kind regards, Sven

Please delete my account and erase all personal data, thanks!

Hello @elenateodorapascu,

I'm happy to comply with your request, but I have to ask something in advance. Why do you want to have it deleted and do you have a contract with us that is linked to this account?

Kind regards, Ines.

Hi, could you please delete all the accounts (prepaid contract + community) and personal data associated with this email address? I don’t use the sim card anymore. I don’t have use for any of my accounts.

Thanks in advance!

The email address and the associated community account can be deleted by an o2 employee.
You can cancel the prepaid card there:

https://info.o2online.de/kuendigung/

Thanks @Bumer! I have cancelled the prepaid card using the form you suggested.

Looking forward to having my accounts deleted.

Hey @RequestAccountDeletion,

I can definitely delete your account here. Please reassure me that you have asked all the questions or if you need any further help?

Best regards,
Flo

Hey @o2_Flo, I don’t have more question. I just want my accounts to be deleted permanently. I mean both:
1. this community account
2. the main account (if it is different from 1)

Hello @RequestAccountDeletion ,

we can get both of those things done, it’ll just take a bit of time. Once this has happened you won’t have access to writing in the community anymore, but you’ll still be able to read. So once I know that the deletion has happened, I’ll be posting here again, so just keep an eye on here.

Kind regards, Sven

Hello,

as you might gather from your community account not existing anymore, we’ve just received the info that your account has been deleted.

Kind regards, Sven