I have a Contract at O2 and I the guy that made the contract put in some random email instead of the one i gave him. Now when i try to do something, O2 send emails to that random email that i can’t access. Even when i tried changing the email address, it sends the confirmation email to the random email and i can’t confirm the change. Or maybe it’s not sending any email at all.
Is there a way that i can have the email changed?
28.08.2022 10:19 o2_Katja: Moved to our english community
Good evening
Welcome to the o2 Community!
That is of course annoying if your email is not the right one. Unfortunately, only a moderator can look at this and change the email for you. But it takes about xx-14 days until a moderator answers.
Sometimes it is even faster.
Best regards | RhobarDerIII
Hi 
I have sent you a private message via the user named 
Thank you 
Best wishes,
Rebecca
Hey
Thank you for the nice conversation i have closed the private message and changed your e-mail address.
If you have any other questions, don’t hestitate to ask.
Best wishes,
Rebecca
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