I have a Contract at O2 and I the guy that made the contract put in some random email instead of the one i gave him. Now when i try to do something, O2 send emails to that random email that i can’t access. Even when i tried changing the email address, it sends the confirmation email to the random email and i can’t confirm the change. Or maybe it’s not sending any email at all.
Is there a way that i can have the email changed?
28.08.2022 10:19 o2_Katja: Moved to our english community
Lösung von o2_Rebecca
Hey
Thank you for the nice conversation 😊 i have closed the private message and changed your e-mail address.
If you have any other questions, don’t hestitate to ask.
Best wishes,
Rebecca
Good evening
Welcome to the o2 Community!
That is of course annoying if your email is not the right one. Unfortunately, only a moderator can look at this and change the email for you. But it takes about xx-14 days until a moderator answers.
Sometimes it is even faster.
Best regards | RhobarDerIII
Hi
I have sent you a private message via the user named
Thank you
Best wishes,
Rebecca
Hey
Thank you for the nice conversation 😊 i have closed the private message and changed your e-mail address.
If you have any other questions, don’t hestitate to ask.
Best wishes,
Rebecca
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