Skip to main content
Warum O2 Service
Gelöst

Can I get back old number in new contract ?


I had a o2 contract (data L - 60GB) for 2 years: May 2019 - April 2021.
I want to take a new contract now (unlimited data) for 2 years: July 2021 - June 2023.

I lost my old sim card, but my account is still active (90 days not yet over).

Can I take a new contract with a new sim card but retain the old o2 number ?

 

edit by o2_Katja: Verschoben in unsere Englisch Community

Lösung von s.gang

Thank you..
Well in that case I will just switch to a contract with Vodafone / 1and1 and port the number.

Zur Antwort springen
War das hilfreich für dich?

3 Antworten

bs0
Profi
Forum|alt.badge.img+9
  • Profi
  • 42039 Antworten
  • 4. Juli 2021

No, but you could port your old number to a different provider (prepaid) and then port it back to o2.


  • Autor
  • Neuling
  • 1 Antwort
  • Lösung
  • 4. Juli 2021

Thank you..
Well in that case I will just switch to a contract with Vodafone / 1and1 and port the number.


o2_Ines
  • Moderatorin
  • 5736 Antworten
  • 7. Juli 2021

Hello @s.gang, welcome at our community.

I am very sorry that you canceled the contract. We could have extended your contract and simply switched to a new tariff.

So if you do a new contract with us, I'll be very happy to see you again. :relaxed:

Kind regards, Ines.

 

 


Deine Antwort