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I have 5G in my contract and tried every tip and trick online and still don't have 5G service when my friends do. What do I need to do to fix it.

Hello @LJ9600 ,
welcome to our o2 community 😀
Your friends have 5G in the same place ? 
You have tried your SIM card in their mobile ? 
Which mobile phone do you use ? 
Kind regard, 
Solveig 


I have the iPhone 15 pro max.

They get 5G

I haven't gotten 5G at all since my contract started. 

I've tried trading SIM cards and i get 5G with theirs but not mine.


@o2_Solveig 

I've tried multiple Sim cards and I get 5G but whenever they use mine they only get 4G LTE or EDGE 


@o2_Solveig

I've tried multiple Sim cards and I get 5G but whenever they use mine they only get 4G LTE or EDGE 

bad connection with 5g 


Hey @Blackbus and @LJ9600,

is your question about 5G Plus? You have to activate the option via "Mein o2" oder in the o2 App. 

Greetings,
Flo


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