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Hello,

SO I need to know my ‘vertragsnummer’ and ‘festnetznummer’

when I search all they say is that I can find these on the bill

but then this is the only mail I used to get from o2, no other post or rechnung

I only know my kundennummer…

cannot even register with myo2 becauce I dont know this ‘festnetznummer’(?? I dont even know what that means)

 

 

Hi @kaka4722 

welcome to our community. :slight_smile:

The so called “Festnetznummer” is the landline number which can be found by calling your mobile phone from your DSL or you can take a look at your welcome letter sent by email.

If you need it once again just let us know. We will resend it.

Greetings


Hi @kaka4722 

welcome to our community. :slight_smile:

The so called “Festnetznummer” is the landline number which can be found by calling your mobile phone from your DSL or you can take a look at your welcome letter sent by email.

If you need it once again just let us know. We will resend it.

Greetings

 

 

no…. I cant find the welcome letter:cry:  can you resend it?

and also the ‘vertragsnummer’? if you know.

 


Okay, @kaka4722 

just resend it. The conctract ID is not necessary to sign in for your DSL contract. Please use the landline number.

Greetz


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