Hi!
The power button of my router is blinking and does not connect to the internet. How can I set up an appointment with a technician? My suspicion is that the cable is not properly connecting.
Edit o2_Bianca 07.01.25: Moved from DSL, Kabel & Glasfaser to English o2 Community Broadband&Landline
Lösung von schluej
Moin Moin,
please call
O2 Service in English
Our English-speaking postpaid and landline support for you. We are happy to assist you.
Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays
Moin Moin,
please call
O2 Service in English
Our English-speaking postpaid and landline support for you. We are happy to assist you.
Mon. - Fri. 8 am - 8 pm, Sat. 10 am - 6 pm, on workdays
Hello
welcome to our o2 Community 😀
How unfortunate that your start with the new cable connection seems to be beginning with a problem.
In this case, a technician does indeed have to come, as schluej wrote. Have you been able to contact our English hotline already?
Our customer support will open a ticket and you will then be contacted directly by a technician to arrange an appointment.
Please let us know if you have any further questions.
Best regards
Giulia
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