Hello,
I have already terminated my "O2 my Home M" contract and I would like to know if I have to return the HomeSpot 5G router as soon as the contract ends or if I now own the device.
I pay for it in installments as a My Handy device.
Gelöst
O2 HomeSpot 5G Router Return
Lösung von o2_Giulia
Hello
thank you for your inquiry in our o2 community 😀
The homespot is currently being purchased by you via an installment plan. Once the last two installments have been paid, the router belongs to you.
A return is only necessary for rented devices, which is not the case here.
Please let us know if you have any further questions.
Best regards
Giulia
- Lehrling
- 11031 Antworten
If you have purchased the device, it is your property. A return is no longer possible after the statutory revocation period of 14 days (only if the purchase contract was concluded online or by telephone).
As far as I know, the o2 Homespot 5G from Askey was exclusively sold and not rented out. Therefore, the device does not need to and cannot be sent back to o2.
- Moderatorin
- 20741 Antworten
- Lösung
Hello
thank you for your inquiry in our o2 community 😀
The homespot is currently being purchased by you via an installment plan. Once the last two installments have been paid, the router belongs to you.
A return is only necessary for rented devices, which is not the case here.
Please let us know if you have any further questions.
Best regards
Giulia
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