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Internet contract transfer to another person


I have a DSL contract till March 2023 and i am currently paying 30 euros for the contract now i am moving to another city and hence will not be staying at the place i got my contract I want to know what is the procedure for transferring the contract to another person and what will be the price he will have to pay for the contract transfer and what will be every month charges(in mean will it stay 30 euros only or will it change)

Edit by o2_Juliane: Moved topic to English Community.

Lösung von o2_Lars

Hello @Mohammed Nadeem,

if you are moving to a new address your DSL connection can come with you in most cases :-)

Of course you have also the possibility to transfer the DSL contract to the person who will live at you current address after you move, please keep in mind that any rebates that were granted as part of a combination of two or more contracts may be affected or even deactivated.

If you transfer the contract to another person it may also lose any rebates based on a combination of two or more contracts.

Transfering the contract to another person will cost a one time fee of EUR 34,99.

Regards,

Lars

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o2_Lars
  • Moderator
  • 23522 Antworten
  • Lösung
  • 11. September 2021

Hello @Mohammed Nadeem,

if you are moving to a new address your DSL connection can come with you in most cases :-)

Of course you have also the possibility to transfer the DSL contract to the person who will live at you current address after you move, please keep in mind that any rebates that were granted as part of a combination of two or more contracts may be affected or even deactivated.

If you transfer the contract to another person it may also lose any rebates based on a combination of two or more contracts.

Transfering the contract to another person will cost a one time fee of EUR 34,99.

Regards,

Lars


Hello @o2_Lars ,

 

Thank you for your response, the place i am going to already has internet connection so i wont need it. but however I am interested in transferring the contract to my Flat mate. can you please tell me how much will he have to pay for the internet in total after the transfer because right now we are paying 30 euros or so. I just want to know how much monthly he will have to pay. 


o2_Kurt
  • Moderator
  • 18572 Antworten
  • 12. September 2021

Hi @Mohammed Nadeem ,

 

your flat mate would have to pay 34,99 € since one discount is bound to your age and will be terminated after the transfer.

Please let us know, if you have any other questions regarding your tariff or the transfer :hugging:

Best regards,
Kurt


Hi @o2_Lars ,

My flat mate is actually 25 years old will and he is already a o2 customer with some smart phone bought will this not make any difference in keeping the price to 30euro?


o2_Lars
  • Moderator
  • 23522 Antworten
  • 15. September 2021

Hello @Mohammed Nadeem,

while transfering a contract to another person any discounts on the tariff will be lost. It might be possible that the rebate for young people stays as it is but this is never something that we can or will promise.

Regards,

Lars


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