So how do i change my tariff from XXL to XL ?.
I have a contract for 24 months and I asked my O2 customer care executive to get me O2 my home XL onnection. But because of his carelessness they put XXL instead of XL in the contract. I have signed via electronic machine which wont show what is in the contract. I asked them 2 times, but they told me to change when i receive an email when they install the router. But after installing the router i dont get any email regardin g to change the offer. So how do i change my tariff from XXL to XL ? Or is it difficult to change within the first month how do i cancel the contract?
Thanks in advance
edit o2_Solveig: verschoben von DSl → English o2 Community : Broadband/DSL
