Hi,
I made an order in store on the 26.02.2025 for a o2 Home S 25 and received an email confirmation but for some reason, whenever I open the mail, I am told I am unable to see due to “technical error”. I can see the order on the phone app, but I cannot see where the router itself is or update the delivery address of the router. Would anyone be able to explain why that is?
Best wishes,
Lenny
Lösung von o2_Daniela
Hello
welcome to the o2 Community. Nice that you have found your way to us.😀
It's great that you've decided to get a DSL connection with us. I see that Bumer was quicker and has already written you the right answer.
Many thanks for that.🌸
Please let us know if you have any further questions about this.😊
Best regards
Daniela
The link to the order status does not work because there is no contract assignment. You will be regularly informed about the further progress via email or letter.
Hello
welcome to the o2 Community. Nice that you have found your way to us.😀
It's great that you've decided to get a DSL connection with us. I see that Bumer was quicker and has already written you the right answer.
Many thanks for that.🌸
Please let us know if you have any further questions about this.😊
Best regards
Daniela
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
