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Delete bank information


  • Neuling
  • 4 Antworten

Can you please delete my bank account information from the profile?

Lösung von o2_Giulia

Hello @Wack or @Wack2,

I think bs0 meant your community profile.

You cannot revoke your direct debit authorization here. Please contact our customer support directly by phone or chat: Kontakt ganz nach Wunsch

Best regards

Giulia

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War das hilfreich für dich?

3 Antworten

bs0
Profi
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  • Profi
  • 41912 Antworten
  • 28. Januar 2024

Your bank account information isn’t in your profile (luckily). Or are you asking to cancel a direct debit instruction? You will need to contact customer services to do that.


  • Neuling
  • 1 Antwort
  • 28. Januar 2024

Thank you so much for your prompt reply. I have two prepaid numbers, and I mistakenly used the wrong account to ask this question.

Can you please look into the bank information of this account again? I want to delete the bank information from this account.


o2_Giulia
  • Moderatorin
  • 20741 Antworten
  • Lösung
  • 28. Januar 2024

Hello @Wack or @Wack2,

I think bs0 meant your community profile.

You cannot revoke your direct debit authorization here. Please contact our customer support directly by phone or chat: Kontakt ganz nach Wunsch

Best regards

Giulia


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