I need a device unlock code for a prepaid O2 phone purchased in May 2021. I’m from the USA, and purchased in Berlin because my phone was not set up international to accept the O2 prepaid card. Prepaid number last use was October 2021. I’ve tried registering, getting call back, what’s app messaging and getting nowhere for days, english speaking and no way to make a phone call.
Xiaomi Redmi
IMEI1 864xxxxxxxxxxxxx IMEI2 864xxxxxxxxxxxx
Edit o2_Ines: Imei editiert.
Moin Moin,
could take some time, could be useful to name the phone type.
Hello
welcome to our o2 Community 
I have sent you a private message and will be happy to take care of the delock code for your cell phone.
Best regards
Giulia
responded in private message
Hello
unfortunately your IMEI could not to found in our prepaid database, It is probagly not an o2 prepaid mobile phone with a SIM lock
If you still can’t unlock it, please contact the store where it was bought.
Best regards
Giulia
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
