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Upgrade data plan contract


So I want to change my contract from O2 Mobile L 75GB into unlimited. is it possible? is it effect myHandy contract ? because I saw that my data plan mobile L the price every month not the same and I dont know whats going on. it keeps increasing every month even thou the usage below the data plan.

2 Antworten

Vilureef
Superstar
  • 50002 Antworten
  • 27. Oktober 2023

Hello @Ivandine8,

So that your hardware benefit is not lost, I would recommend booking an unlimited option for your tariff.
The invoice shows how the different amounts are made up.

Best regards


o2_Sven
  • Moderator
  • 15517 Antworten
  • 27. Oktober 2023

Hello @Ivandine8 ,

welcome to the o2 Community 💙.

As Vilureef said, you should check your bill as it will list what costs you have each month, that will help in understanding why the sum of your bill changes across time. Concerning a change of your contract, this depends on if you are getting any discount from having a myHandy contract. The myHandy contract itself is a separate thing that isn’t changed by what you do with your other contract.

 

Kind regards, Sven


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