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want to change my product color


I actually paid to the product payment and ordered product online and i want to change the color of my product. How do i do it?

Edit o2_Larissa: moved to English o2 Community: Mobile

Lösung von bs0

You can't. You will need to cancel the contract and order again.

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bs0
Profi
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  • Profi
  • 41469 Antworten
  • Lösung
  • 20. November 2021

You can't. You will need to cancel the contract and order again.


o2_Tobias
  • 11690 Antworten
  • 20. November 2021

Hi @Sripali

welcome to our English Community. 

Thanks for your message. 

@bs0 is totally right. You already paid the prepayment of your device, right?

If this is the case, please return the device again to us as soon as it arrives at you place. 

Please follow these instructions: 

 

Loving greetings,

Tobias


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