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unable to register iban bic in my O2 account

  • 26 November 2020
  • 1 Antwort
  • 158 Aufrufe
K
Rang

I was trying to help a friend to register her IBAN and BIC details in her o2 account to do a recharge with SEPA but unable to enter the details.. Its written out there to contact customer care to register the IBAN and BIC. Can someone please help me out? 

 

Edit by o2_Andrea: verschoben von o2 Mobilfunk: Vertrag & Tarife zu English o2 Community: Mobile

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Lösung von o2_Andrea 3 December 2020, 11:09

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o2_Andrea
Benutzerebene 7

Dear @Kapss ,

 

welcome in our community. :evergreen_tree:

The IBAN you want to enter is a German IBAN or from an EU Member State?
If you can't change the IBAN yourself, you can send us this form to change the bank details by post, and we will enter the IBAN.

 

kind regards,

Andrea

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