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Termination of Cell phone Contract (US military leaving Germany)


Hello, I am in the US military at Ramstein Air Base (Kaiserslautern) and I will be transferring out of Germany in the coming weeks.  This was a short notice transfer.  I have been a customer of O2 since 2014 and you have provided me with great service and I thank you for that.  I have my transfer confirmation letter from my employer.  Where can I email this letter to terminate my contract?

 

Thank you,

JoSo1925

Lösung von Bollermann

you can find all informations here to moving abroad : 

 

https://www.o2online.de/assets/blobs/pdfs/contract-cancellation-moving-abroad/

 

Edit: o2_Dennis 09.02.23 / link updated

 

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Bollermann
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  • 27070 Antworten
  • Lösung
  • 4. Februar 2021

you can find all informations here to moving abroad : 

 

https://www.o2online.de/assets/blobs/pdfs/contract-cancellation-moving-abroad/

 

Edit: o2_Dennis 09.02.23 / link updated

 


  • Autor
  • Neuling
  • 2 Antworten
  • 4. Februar 2021

Thank you @Bollermann I will try this and see what happens.

 

Thanks,

JoSo


Bollermann
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  • 27070 Antworten
  • 4. Februar 2021

Good luck 🍀🙂


o2_Kurt
  • Moderator
  • 18572 Antworten
  • 12. Februar 2021

Hi @JoSo1925 ,

 

if you further questions or if something related comes up, just let us know here :hugging:

Thanks for the quick answer. @Bollermann !

 

Viele Grüße,

Kurt


  • Autor
  • Neuling
  • 2 Antworten
  • 12. Februar 2021

Hi @o2_Kurt ,

 

do you have an email that I can send my letter to?

 

respectfully,

JoSo


o2_Ines
  • Moderatorin
  • 5539 Antworten
  • 23. Februar 2021

Hello @JoSo1925, unfortunately we don´t offer the contact by EMail.

Please send us the letter by fax or post as written on the document.

Kind regards, Ines.


Hello, 

I am in the military station in Germany and I need to cancel my contract. Where can I find information in english regarding canceling my tariff with O2. Thank you! 

 

Victor 


o2_Andrea
  • Team
  • 26467 Antworten
  • 23. Oktober 2022

Dear @Vic_Antonetti ,

welcome to our community. 🍃

Here is a valid link for the form when you are Moving abroad.

Take a look at the following article about contract cancellation, if you are not moving abroad but want to cancel a contract.

Does this help you?

Kind regards,

Andrea


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