Good Day!
My sim contract after 2 years (24 months) of used will end in September and I don’t wish to continue it further because last January I ordered new phone + sim with it. Basically I am paying 2 sims now and as my old sim is about to end in September, What is the process I need to follow?
Please advise. thank you.
Hi
you should cancel your contract using this web form: https://info.o2online.de/kuendigung/.
Kind regards
Alex
Dear
welcome back in our community. 
Thanks to
You can also user the new cancellation button on our website or in the “Mein o2 APP” to cancel your contract.
Scroll down to the end of our Website https://www.o2online.de/
Online portal:
login with your number → Tarif & SIM-Karte → Tab on the right side “Vertrag verwalten” → scroll down to → “Vertrag kündigen”
or use the button in our App: → menue → “Verträge kündigen”
Kind regards,
Andrea
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