I have been able to figure out the solution myself. 

Many thanks.

Hello @PRUI , 

thank you for your information, that you already found a solution. 

If you want to, you can explain what exactly you did to solve your issue. 

We also have some interesting articles for this topic: 

Best regards, 

Manuela

Hi Manuela,

I provided my PUK and was allowed to enter a new PIN.

Many thanks,

Peter

Hello @PRUI ,

that’s what the PUK is there for, it’s good to hear that you could solve things on your own.

Kind regards, Sven