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Should I order again?


I ordered Sony WHXXXXXXX headphones a week ago. The delivery charges were deducted from my card but I have received not a single email confirming the order.

I have no update regarding the order. I needed the headphones before my trip at the end of this month. I can not get it from somewhere else either now because I don't know if this order is under process or not.

Can you please assist? Thanks.

 

Lösung von o2_Flo

Hey @Anasyasin,
without being able to look into your data, we unfortunately can't give you any reliable information. Please reply to my request in your other topic. 

https://hilfe.o2online.de/english-o2-community-mobile-43/no-email-recieved-after-the-order-616380

Please avoid double posting, otherwise there could be problems in the assistance and processing. 

Greetings,
Flo

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3 Antworten

o2_Steffen
  • Team
  • 14674 Antworten
  • 17. Juni 2023

Hello @Anasyasin , did you receive anything via E-Mail the last 4 days?

When you ordered the headphones, were they marked available for immediate delivery?

Best regards

Steffen


  • Autor
  • Neuling
  • 6 Antworten
  • 17. Juni 2023

@o2_Steffen I ordered 10 days ago. They were available. No email or anything since then. I dont need them now as I have ordered from Amazon. Please make sure that I don't receive it randomly.


o2_Flo
  • Team
  • 13177 Antworten
  • Lösung
  • 23. Juni 2023

Hey @Anasyasin,
without being able to look into your data, we unfortunately can't give you any reliable information. Please reply to my request in your other topic. 

https://hilfe.o2online.de/english-o2-community-mobile-43/no-email-recieved-after-the-order-616380

Please avoid double posting, otherwise there could be problems in the assistance and processing. 

Greetings,
Flo


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