Please cancel Sepa direct Debit for my number XXXXXXXXXX. I already went to O2 shop last week and it seemed that he unchecked the direct debit option, but still it shows in pending transactions of my sparkasse.
Edit o2_Lars: Please never post any personal information in a public forum - 06.02.2023 - 7:50
Don't post your mobile number in a public forum!
Cancelling a direct debit will only be effective for future invoices.
Don't post your mobile number in a public forum!
Cancelling a direct debit will only be effective for future invoices.
I already did cancel it before the due date.
Hello
welcome to the o2 Community 
.
There is an entire process that comes before the actual debit from your account, which is why the transaction order can already be started even though the due date hasn’t been reached yet.
Kind regards, Sven
Hello
welcome to the o2 Community .
There is an entire process that comes before the actual debit from your account, which is why the transaction order can already be started even though the due date hasn’t been reached yet.
Kind regards, Sven
Can i apply for refund?
Hi
we cannot arrange a chargeback. I can gladly check for you whether the withdrawal of the direct debit authorization will be taken into account for the next invoice. I write to you now as o2_Support via PM. Please check your mailbox.
Best regards, Marco
Hi
I would still appreciate feedback in the PN. 
Please also give feedback here, should you have already clarified this via another contact.
Best regards, Marco
Hi
we would still be happy to receive feedback from you. For now, I assume that you were able to clarify everything. 
Best regards, Marco
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