Hello team
Last monday i have signed a contract from o2 prepaid to tariff. 27th of december i should sinply insert new sim and my old number would be the same. However, my old number is deactive, and new sim card is simply with another no. How can I solve it?
Best
Vakil
Edit o2_Bianca: Verschoben in einen eigenen Beitrag im Bereich English Community Mobile.
Hello
you ordered the number portability directly when you signed the contract? You should have received informations about the status, was there anything? sometimes a simple typing error can lead to problems.
What is the current status, everything fine or can we support you?
Greetings,
Katja 
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