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Regarding refund on accidental immediate cancellation of O2 mobile daten plan

  • September 8, 2023
  • 1 Antwort
  • 31 Aufrufe
A
Besucher:in

I accidentally cancelled the O2 mobile daten plan of 15 euro after about one hour of purchasing the plan. Is it possible to get a refund of the plan price as i didnt used it and did it my mistake.

Lösung von o2_Giulia

Hello @Abyyy,

welcome to our o2 Community 😊

In the meantime, our colleagues from the online chat have already credited the fees and sent you a confirmation. I hope this has already clarified your issue.

Please let us know if you have any further questions.

Best regards

Giulia

    1 Antwort

    o2_Giulia
    • o2_GiuliaModeratorin
    • Moderatorin
    • Lösung
    • September 10, 2023

    Hello @Abyyy,

    welcome to our o2 Community 😊

    In the meantime, our colleagues from the online chat have already credited the fees and sent you a confirmation. I hope this has already clarified your issue.

    Please let us know if you have any further questions.

    Best regards

    Giulia

    *** Hier geht es zum Weihnachtsgewinnspiel: https://hilfe.o2online.de/o2-news-3/o2-community-weihnachtsgewinnspiel-2025-herzlich-willkommen-in-unserer-weihnachtsbaeckerei-659597 ***
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