My existing plan is valid until March 11. Why is a SEPA mandate taking 20 euros anyway on February 18th?
Additional Information: I did not know my plan would be automatically renewed after I topped up my credit. So, I bought a new plan and canceled the old one before using it. I am now currently using the new plan.
Edit: Personal data deleted, Thread relocated to English Mobile - o2_Antje
Hi!
You have indicated in Mein o2 that your credit should be topped up monthly. The charging took place on 11.2. , but the money will not be debited from your bank account until about 1 week after the top-up.
Hello
thank you for your enquiry with us in the o2 community!
Is everything clear for you now with the help of 
Or is still something unclear?
Kind regards
Jessica 
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