Hello, my sim card was locked because I entered my PIN incorrectly 3 times (I have the correct one now). I need to restore it but I lost my PUK code and have no access to my account on o2
Help please
Hello, my sim card was locked because I entered my PIN incorrectly 3 times (I have the correct one now). I need to restore it but I lost my PUK code and have no access to my account on o2
Help please
Dear
welcome to our community.
Unfortunately, we cannot help you here in the community because we are not allowed to issue a PIN or PUK here. You can only receive it if you call our hotline and give your your four-digit personal customer code or if you call customer service from the my o2 app.
Kind regards,
Andrea
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.