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Hello!

I have a prepaid card which I accidentally entered the PIN code wrong 3 times. I have been travelling and I couldn’t find the original card that PUK code is written. Since I didn’t have an online account before, now I cannot register through my number and learn the code either. How can I get PUK code to unblock my card?

 

Edit by o2_Tatjana: moved to correct category

Hi!

 

In this case, you can only request the PUK from o2 prepaid customer support: +4917688855282


Hey @tncdeniz

welcome to the o2 community. Nice to have you here. :blush:

Had you followed the advice from @TBCMagic?

Kind regards, Tatjana


Hallo

i lost my puk code what can i do


Hi @goraya,

 

thanks for your message and welcome in our English community.

 

Is your card a prepaid or postpaid card?

 

I look forward to your response.

 

Loving greetings,

Tobias


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