Hello O2 Support Team. I have Ordered IP14 ProMax, and O2 Free M Boost mit 20+20 GB.
They took money from my account but after 24H i recived an email that my order cannot be executed. Can you explain this to me or help me ?
edit o2_Solveig 22.02.2023 17:27 posts merged / moved from o2 Mobilfunkvertrag n→ English o2 Community: Mobile
Hello O2 Community. I have made and oder for IP14 ProMax and O2 Free M Boost. They took the money from my bank account said order is ok, and after 24H i recived 2 emails thay my order cannot be executed . I would like to know why ?
Hi
Unfortunately, we have no insight as to why it was rejected. The email contains an address that you can write to.
Kind regards, Ines.
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