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prepaid credit question


if I top the sim with a voucher, but get a pack that is less then the voucher, what will happen to the remaining credit? will it stay there until I get to use it again next time or will it be gone if I won’t use it in a certain amount of time?

13.02.2023 12:11 o2_Katja: moved from prepaid to english community

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Lösung von 0179LoopUP 13 February 2023, 11:44

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@NastiaA Hello, the rest of the credit remains on your prepaid account. For example, if you top up 15 euros and your pack costs 10 euros, the remaining 5 euros will remain in your account.

@NastiaA Hello, the rest of the credit remains on your prepaid account. For example, if you top up 15 euros and your pack costs 10 euros, the remaining 5 euros will remain in your account.

Thank you so much for the quick answer, much appreciated!

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