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Porting my O2 prepaid number to another provider


Hello

I would like to take my current prepaid O2 phone number to another provider for my new contract. I tried to do the porting via website but I did not find any option to do that. Due to district limit, I can not install app in my phone. What I found was only porting from others to O2. I was thinking maybe you could help me with this? I would like to do the porting immediately.

Thank you in advance!

Xin

 

o2_Giulia, 18.07.2023, 11:03, moved from O₂ Mobilfunk: Vertrag & Tarife to English O₂ Community: Mobile

Lösung von Vilureef

Hello @XZhou,

You release your phone number via the app. Otherwise, the chat will also help you with this.

https://hilfe.o2online.de/o2-prepaid-19/prepaid-rufnummer-freigeben-584766

Best regards

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5 Antworten

Vilureef
Superstar
  • 50002 Antworten
  • Lösung
  • 18. Juli 2023

Hello @XZhou,

You release your phone number via the app. Otherwise, the chat will also help you with this.

Best regards


o2_Flo
  • Team
  • 13177 Antworten
  • 21. Juli 2023

Hey @XZhou,

Vilureef has given you the right answer here :) Do you still need help from us or were you able to port the number? 

Greetings,
Flo


Hello,

I would like to take my current prepaid O2 phone number to another provider for my new contract. I tried to do the porting via website but I did not find any option to do that, I was thinking maybe you could help me with this? I would like to do the porting immediately.

Thank you in advance!


Vilureef
Superstar
  • 50002 Antworten
  • 22. August 2023

Hello @Ich_bin_mahesh,

It is also not possible in the online portal. Use the „My O₂“ app.

Best regards


o2_Flo
  • Team
  • 13177 Antworten
  • 24. August 2023

Hey @Ich_bin_mahesh,

here is ouer FAQ regarding your topic!

https://hilfe.o2online.de/english-o2-community-mobile-43/number-porting-564435

Maybe it will help you! Please, write again if you need any futher help.

Greetings,
Flo


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