Hello @XZhou,

You release your phone number via the app. Otherwise, the chat will also help you with this.

Best regards

Hey @XZhou,

Vilureef has given you the right answer here Do you still need help from us or were you able to port the number? 

Greetings,
Flo

Hello,

I would like to take my current prepaid O2 phone number to another provider for my new contract. I tried to do the porting via website but I did not find any option to do that, I was thinking maybe you could help me with this? I would like to do the porting immediately.

Thank you in advance!

Hello @Ich_bin_mahesh,

It is also not possible in the online portal. Use the „My O₂“ app.

Best regards

Hey @Ich_bin_mahesh,

here is ouer FAQ regarding your topic!

Maybe it will help you! Please, write again if you need any futher help.

Greetings,
Flo