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Port my number from o2 to new o2 sim.

A
Neuling

Hi, 

I just received a new O2 sim card for a new contract I signed up for. Usually when I change contracts, it is applied on my existing number but now I see that there was a new O2 mobile number generated.

How can I port my existing "Old" number to the new contract? Right now I have both the old and new numbers activated.

Many thanks,

Arun

Edit o2_Larissa: moved from Mobilfunk: Vertrag & Tarife to English o2 Community: Mobile

4 Antworten

Bollermann
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  • BollermannStar
  • 27063 Antworten
  • 21. Mai 2022

Hello @Aruntutu 

it's possible with this form only

https://www.o2online.de/assets/blobs/pdfs/internes-portierungsformular

 

Edit: o2_Dennis 16.05.23 / Link aktualisiert

 

Ich bin selbst nur Kundin und keine Mitarbeiterin von/bei o2! Wenig bis gar keine Infos regen lediglich zu Spekulationen statt zur Hilfestellung an ??‍♀️
o2_Steffen
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  • o2_Steffen
    o2_Steffen
o2_Steffen
  • o2_SteffenTeam
  • Team
  • 14674 Antworten
  • 28. Mai 2022

Welcome to the community @Aruntutu and thanks for the fast support Bollermann. 💙

Have you already successfully commissioned the porting?

Best regards

Steffen

Du möchtest Tester oder Testerin werden um die aktuellsten Smartphones und Gadgets unter die Lupe zu nehmen? Wir suchen dich! => https://hilfe.o2online.de/testgeraete-8
A
Neuling
  • Aruntutu
  • Autor
  • Neuling
  • 1 Antwort
  • 30. Mai 2022

@Bollermann, thank you for the incredibly quick response and help.

 

@o2_Steffen, I filled out the form and sent it out but yet to hear back from O2. I might just drop by at an O2 store and request the change. Didn't think it would take so much time.

 

Best regards, 

Arun

o2_Sven
  • o2_SvenModerator
  • Moderator
  • 15517 Antworten
  • 1. Juni 2022

Hello @Aruntutu ,

keep us updated concerning how the number porting is going or if we can support you further with anything.

 

Kind regards, Sven

Der Wochenrückblick - https://g.o2.de/wcr

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