Hallo. Yesterday 02 Credited my bank account the amount of 60 euro. As payment for my installment phone. Today, When I was checking my bank account I received the amount 60 euro back. I would like to ask, is there a problem regarding to my payment status. Please kindly help. Thank you.
o2_Giulia, 18.03.2023, 18:04: moved from Mobilfunkdienste: Telefonie, Internet, Messaging & mehr to English O₂ Community: Mobile
Hello
Unfortunately, I can´t see why the amount was debited back to us. Please ask your bank about this. I am sure, they can tell you why.
Kind regards, Ines.
How much penalty for late payment? Is there another way to pay it. Aside from automatic credited to ky bank accont?.
I didn’t recieve any invoice Ma’am.
Hey
did you manage to talk to your Bank?
According to our system, the first deposit and billing rate was transferred as agreed.
So everything is fine :-)
Kind regards, Matea
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
