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Order Processing Time

Hi team,

I recently signed up for the O2 Free M Flex mit 20 GB special. I expected the order to have processed and shipped by now but so far I have only received an order confirmation number. I have to move houses on Thursday and, given the order has not yet been shipped, I would like to change the shipping address. Is this possible? Either way, an update on the progress / status of the order would be appreciated.

Many thanks!

Never mind. Please disregard, this problem is solved. Thanks

Hi @andredfb,

 

thanks for your request and welcome to our English community.

 

Nice that your issue is solved. I hope you have now the sim-card and you can use your tariff “o2 Free M Flex”.

 

If you have any further questions, just feel free to contact us here again in our English community.

 

Loving greetings,

Tobias

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