I bought a Samsung s9+ in contract with 02 in September 2017. I want to terminate my contract after the initial contract period of 2 years. So as suggested in the MeinO2 portal, I called the customer care and terminated my contract in May. They said it will be terminated.
But now my contract is auto-renewed till September 2021. I really want to cancel my contract as I am a student and might be moving out of Germany in December 2020
Kindly let me know what to do on this
edit o2_Manga: verschoben nach Englisch o2 Community: Mobile
I didn't get any confirmation of cancelation. My last date for termination was given as June 30th in o2 app. I called the customer care and terminated in end of May.
Me and my friend bought the phone on the same day and terminated it on the same day. His contact is terminated but mine isn't.
It will be very hard for me to pay the contract amount every month being a student in this pandemic situation
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