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Warum O2 Service

for 15 days I can’t open O2 application


Hello … for 15 days I can’t open O2 application… I have few SIM cards… and there is limited internet in some cards … now I can’t see how much each card spend internet… I hope you fix this problem as soon as possible please…

edit o2_Gerrit 08.06.2025 moved to English O₂ Community: Mobile

Edit o2_Kathi 10.06.25 Title adapted for a better overview

7 Antworten

Bumer
Lehrling
  • 23155 Antworten
  • 8. Juni 2025

Do you mean the My o2 area?…


  • Autor
  • Neuling
  • 2 Antworten
  • 8. Juni 2025

Yes the App didnt work 


o2_Gerrit
  • Moderator
  • 6633 Antworten
  • 8. Juni 2025

Hello ​@Merow,

welcome to our o2 Community 🙂

That is not so nice when your Meijn o2 app doies not work anymore. Have you tried to de- and then install the app anew?

Have you tried, as an alternative to login via a browser?

Best Regards,

Gerrit


Bumer
Lehrling
  • 23155 Antworten
  • 8. Juni 2025

@Merow 

What's your plan? Is it also not available in the customer portal?


  • Autor
  • Neuling
  • 2 Antworten
  • 8. Juni 2025

Now I can check only on Browser… 


Bumer
Lehrling
  • 23155 Antworten
  • 8. Juni 2025

and do you still have enough data volume?


o2_Michi
  • Moderator
  • 19868 Antworten
  • 9. Juni 2025

Hello ​@Merow 🙂

are you using an Apple or Android Smartphone? In case its Android, please try to delete the data + cache and restart the app. After the login your app should start normally.

Best regards,

Michi


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