It’s been 7 days since I received the email confirmation of my prepaid M sim card and porting order (without confirmation number tho) stating that my order will be delivered within 2-3 working days. I haven’t received anything yet. What should I do now? How can I track my status without a confirmation/order number?
Edit o2_Larissa 12.11.22/ 16:40 moved from O₂ SIM-Karte: Bestellung & Aktivierung to English o2 Community: Mobile
Welcome to the Community
Did you get your SIM card yesterday? :9
Best regards
Steffen
Hi
is the sim card allready arrived?
What kind of card have you ordered?
kindly regards
Michael
I have ordered a prepaid sim card and ordered my ALDI phone number to be ported to O2.
Hi
where and when exactly have you ordered the sim card?
kind regards
Michael
I have ordered one more than 3 weeks ago, online.
I re-ordered as one of the o2 shops advised 10 days ago and I again did it online.
None delivered.
Dear
have you checked your stored addresses at My o2 App or online portal?
Kind regards,
Andrea
Hi
I’ve unmarked the mentioned answer as solution. I’m sorry to hear, that the SIM cards still haven’t been delivered! We mentioned going to a store instead in the other thread; With two outstanding deliveries, this seems to me like the best option for obtaining the SIM. You can find shops in your area here:
o2 Shop suchen: Alle Filialen in der Nähe | o2 (o2online.de)
Best regards,
Kurt
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