Hi,
I have sent a letter today to the cancelation department to cancel my HomeSpot and Mobile Contract.
The contract will be fulfiled for the full 24 months and I have sent the termination notice before 3 months to the end of the contract.
Will I be receiving a confirmation of the same?
Also are there any further charges for Cancellation?
Best
Akash
Edit o2_Larissa: moved to English o2 Community: Mobile
+9The. confirmation will show in your next invoice. There are no charges for terminating a contract.
Hello
I guess you found the information you mentioned here, right?
https://www.o2online.de/service/kuendigung/
Don’t worry - the costs that are mentioned here are for a “Vertragsstilllegung” - which is, and that is very confusing, contract termination in English when I check the translation.
But actually it is the decommissioning or maybe even better: pausing a contract!
So if a customer leaves Germany for several months there is the possibility to pause the contract which costs 29,99 EUR once per number.
For a normal termination there will be no extra fee! 
Kind regards
Jessica
Hi
nice that
You will see the cancellations also on your next invoice under the point “Gut zu wissen / Informationen zu Ihrem Vertrag” on page 4.
If you have any further questions, just come back here to our English Community.
Loving greetings,
Tobias
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