Hi there. My Homespot stopped working today. It worked fine for several months and suddenly today it is not working. Is there a network malfunction or is it me?
Also, I registered the sim card for it and it said it is activated, but I cannot enter Mein O2 or this website with my login details. Calling doesn't help because I never got my Sim card number.
Dear
we are pleased that you are contacting us again with your request. 
In order to help you with your request, I need your mobile phone number or your customer number and your four-digit personal customer ID/code. I'll write a private message from o2_Support to you.
Please get in touch with me again here in the post when you have answered the private message!
Kind regards,
Andrea
Dear
I am still waitig for a reply from you in the private messages.
Kind regards,
Andrea
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