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I would like to suspend my O2 contract for 6 months as I’m not in Germany anymore and I’ve been posted to work in my home country for 6 months. PLs let me know how to apply to this suspension via remote as I would like to avoid sending international shipping.

 

edit o2_Tobias: transferred to our English Community

@Eswaran https://static2.o9.de/resource/blob/67648/b4b0da9ffc8260e2d2cb3b02e44e0f9c/vertragsstillegung-download-data.pdf

Thanks @Joe Doe I already have the form/link. I wanted to know how to apply/send the forn with necessary proofs fully remote/digital as  I would like to avoid sending international shipping.

@Eswaran use the o2 App for upload the documents.

https://hilfe.o2online.de/mein-o2-o2-online-e-mail-37/vertragsstilllegung-512873

Thanks for your time 🙂 Let me try that!

Both in App and the website doesn’t have option to suspend the SIM contract. .verified under Menu → Tarif & Sim → Sim & Vertrag → kündigung vormerken]

@Joe Doe 

@Eswaran No option „Vertragsstilllegung“? Hmm. Sorry I can’t help more, a.) only customer like you b.) I only have o2 mobile prepaid and o2 DSL. :confused:

Wait for an o2 moderator.

Hi @Eswaran 

 

welcome to our community and thanks to @Joe Doe for assistance.:relaxed:

 

You can send the document and all the proofs by fax to +491805-571766

There are programs to send faxes online free of charge. You don’t have to leave your house going to a copy shop. 


Greetings

 

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