I signed a mobile tariff contract and iPhone 11pro with O2 last year. But I have to go back to Korea because of Covid-19.
I want to cancel only my mobile tariff.
But I'd like to keep paying in installments for the device. Because I’ll keep using the device but the sim-card is useless.
As far as I know mobile contract and o2 My Handy are two separate contracts.
If what I know is right, Is it possible to pay in installments only for devices except for the mobile tariff?
Hi
When moving abroad, we offer to end the contract early. You can use this form:
http://g.o2.de/aok-ausl-eng
When ending a contract early we charge three basic charges. This is because an early cancelation shortens the contract period but not the period of notice which is three month.
Also, we would need a German deregistration as well as a foreign registration.
You can get the deregistration from the city offices ("Bürgerbüro" or "Einwohnermeldemt") of the city you lived in.
The foreign registration can be replaced by a confirmation of your foreign employer or landlord, respective a copy of the employment contract or rental contract.
Your iPhone 11 installment payment is not affected by this, so you can still pay it off :)
Best,
Alina
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