Hello I send money to this account and the order didn't successfull and my money didn't return it
Gelöst
I ordered an iPhone 13 and my order got cancelled by O2
Lösung von o2_Micha
Hello
thank you for sharing your request. 😊
Have you allready spooken to the customer support?
One thing what i can see on your screen is that there were no Bestellnr. or customer number written in the Reference. So it is possible that the billing departement wasn´t able to see to which order the money belongs.
best regards
Michael
- Moderator
- 9874 Antworten
- Lösung
Hello
thank you for sharing your request. 😊
Have you allready spooken to the customer support?
One thing what i can see on your screen is that there were no Bestellnr. or customer number written in the Reference. So it is possible that the billing departement wasn´t able to see to which order the money belongs.
best regards
Michael
#bleibgesund
Einer Person gefällt das
- Moderator
- 9874 Antworten
Unfortunately we, the mods, can´t see the payments with no references so you have contact the financial departement.
best regards
Michael
#bleibgesund
Einer Person gefällt das
Sir
I call them before 2 week
And them tell me wait 10 days
I am still waiting and waiting
Every employee send me to another employee
My money went out from bank
Where is it going ? no body know
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