I want to stop the auto renewal of mobile data pack in the o2 app.
i searched in many pages in the app. i couldnt find the option.
Note: i dont want to cancel the plan. i want to stop auto renewal only. where is that option in the app?
Edit by o2_Andrea: verschoben von Prepaid zu English o2 Community: Mobile
Welcome to the Community
Did you select direct debit for your prepaid number?
Best regards
Steffen
How to stop auto renewal of data pack in my o2 app? Can someone guide m regard this?
Hello
welcome to our community. 
Do you mean an active data pack in your postpaid tariff like the speed option or for a prepaid tariff?
Best regards,
Michi
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