It should be the name of a song, but it is happening very often when I speak with the o2 Hotline. I get to feel it is done on purpose by the operator that doesn't know the answer for a question.
Such a pity after waiting for 15 minutes to get on the line..
Does it happen to you too?
Hi
nice that you are back here in our English Community again. I regret that you had the impression that our customer service drops your line.
I suppose that it is not made by purpose. Maybe there were some technical issues with the connection.
Is there any issue that needs a clarification still? In this case, I am happy to help you.
Just let me know.
Loving greetings,
Tobias
No, thanks for your great help!
I have managed to fix my DSL connection, find LTE in Berlin-Mitte and a customer care that answers immediately by...switching to another operator! and put an end to my agony..
keep on pretending you are helpful!
Childish response but at least you are happy.
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