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Hi there, can I ask for help with porting my existing number from O2 to another provider?

I’m on prepaid, with enough credit loaded to cover the portability fee, moving number ot 1n1.

I asked 1n1 to initiate number swap on their end, just wanted to know is there anything that has to be done on O2 end?

Thanks in advance,

Hallo, is anybody there? My new sim just arrived and I would like to start the number porting process!

Hi @MrSki, 

 

nice that you contacted us here again in our English community. I regret that you would like to leave us. 

 

I just released your number for porting it to another provider. You received a text message (SMS) as confirmation. 

 

Please contact now your new provider in order to ask for the immediate transfer of your number. We will charge you with 6,55 € for the porting. 

 

If you have still a credit after the porting you can fill out this form: http://g.o2.de/pre-auszahlung We will then transfer your remaining amount to your private bank account. 

 

If you have any further questiuons, just feel free to contact our English community. 

 

Loving greetings,

Tobias

Hi @o2_Tobias,

from what I can see the porting is now in progress.

Thanks for your help. Much appreciated.

Dear @MrSki ,

 

the porting should take place on 20.10.2020

 

Kind regards,

Andrea

@o2_Andrea Thanks for confirming!

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